Is Client-Centred Consulting for you?

Am I responsible for managing change, influencing people and helping them solve problems?

Why is our Client Centred Approach so successful?

Practising real skills, working with real clients with real problems and getting real feedback....

Who has used our programmes and what do they say?

"The course was fantastic, Bill was a real inspiration and the material easy to understand, and more importantly, easy to use and implement"

What will I learn and how will I learn it?

Facilitating change, extending your consulting styles, increasing interpersonal skills, developing self esteem and self awareness.

Client Centred Skills for Leading and Coaching

Adopt a consultative and collaborative style of leading and coaching people...

Consulting for Real People

A practical book for any established or aspiring consultant, leader or manager involved in day to day change in any organisation, large or small.

WHAT IS CLIENT - CENTREDNESS

All our programmes are designed to help consultants, change agents, coaches and leaders to work in a way that is more client - centred.

We believe that for every situation that requires an expert to fix it there are hundreds of situations that an individual could solve for themselves, with a little judicious help from a client centred helper (consultant) who is not interested in fostering dependency.

Briefly, client-centred consulting is about:

• Developing an equal and respectful relationship between consultant and client
• Assuming that clients are able to solve problems and make decisions for themselves, and can do so with a little help
• Taking time to build trust with the client or client group
• Negotiating a contract that ensures that ownership of the issue remains with the client.
• Being willing to help the client deal with any feelings or emotions that may be preventing them from dealing with the issue
• Spending as much time as it takes to help the client look at the issue from every angle and agree what the actual problem is
• Helping clients make decisions and commit themselves to a plan of action
• Leaving behind a self-sustaining client system, rather than fostering dependence
• Having the courage to confront clients, regardless of seniority, and help them recognise when they themselves are part of the problem
• Being honest, genuine and authentic at all times
• Being able to stay with clients in situations of extreme ambiguity

Working in this way is not easy. It requires not only technical and professional skills, but also an extra competence in the process of consulting and a high level of confidence, self-awareness and self esteem.

See below to read about all the other skills you will develop during the Client Centred Consulting Workshop and the Structure of the Programme

Understanding the models you require when facilitating organisational change
Managing all phases of any consulting assignment
Extending your repertoire of consulting styles
Practising the interpersonal skills you require
Improving your self esteem and developing your self awareness
The programme structure will ensure that you will explore all these themes and maximise skills practice