Consulting for real people - core themes for the web site What clients say about the work we do

Is Client-Centred Consulting for you?

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Why is our Client Centred Approach so successful?

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Who has used our programmes and what do they say?

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What will I learn and how will I learn it?

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Client Centred Skills for Leading and Coaching

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Consulting for Real People

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"I would like to say thank you for such a positive experience. It has to be one of the best experiences and attitude changing courses I've ever been on. I think the way Bill and Cynth facilitated the course is a credit to themselves and enabled us to learn at our own pace, not ramming tools and techniques down our throats."
Lean Manufacturing Consultant

"It was simple in its concept but very complex in its applications. It was quite life changing for me in that it gave me feedback I have never had before, and taught me how to give feedback without fear.

The consulting styles cover every aspect of how to get people to a target or positive outcome. I find that I am using them almost without thinking and then backing it up with appropriate feedback… and it works! People do respond"
Managing Director

"The programme was, well what can I say? Possibly the only "event" I've ever participated in that was truly life-changing. It resulted in me being more aware of myself as a person, a consultant, a colleague, and a friend.

I left Witney and came back to work to do my first "real" consultancy a day and a half later. The course was really useful, as I am not sure how I would have managed to cope with all the process/human element issues that were coming out."
International Business Systems Consultant

" The course was fantastic, Bill was a real inspiration and the material easy to understand and, more importantly, to use and implement.

I have already started to change the culture in the area I influence. The skills I learned are already coming into their own. One of my personal objectives was to be a better consultant to my Regional Manager, and following the course our relationship has moved forward. I have contracted with him which has helped enormously and I feel more effective when I meet him. I am not giving out solutions like sweets any more and am truly trying to consult with my area managers which is developing them and freeing up my diary from all the things I was volunteering to do for them.
HR Professional

"I learned so much about myself and also about how to assess others and move through a process of change by developing a supportive environment for clients. I have been absorbing and using the techniques we covered, in the past few months. Overall it did help me work through some outstanding issues regarding internal work issues and made life easier for me consulting with partners.

I can't think of a point where I felt genuinely confused or not engaged about what we were doing. I liked that the course didn't feel too structured, but structured enough to keep us moving along the same path."
Local Government Officer

"The programme was excellent. It's the first course I had been on whereby it is acknowledged that to be effective you can't detach the actual person doing the role, from the job that needs to be done.

The preparatory reading before hand was time consuming but necessary, because you aren't wasting time on the course learning the theory. Instead you get the opportunity to discuss your understanding of the theory, with Bill's input, and more importantly you really get to practice the different styles of consulting. This is a much more valid learning method, and it de-mystified and clarified consultant skills for me.

Bill Evans has a very powerful style of teaching, which allows you to reach your own conclusions and hence the learning is more powerful. I think this non-prescriptive style is what will really stick with me. It is also very rare to constantly receive meaningful, constructive feedback and having that built into the programme was very beneficial.

I was a little concerned coming back to work on Monday that a lot of the learning, and changes I intended to make would be lost and I would soon revert to old habits. However I didn't, and I feel that the way I approach work will be different in the long term."
HR Consultant

"I came to the conclusion today that my listening has improved when one of our most fearsome ( and influential ) machine operators informed me that he'd told the head of business that "I was better than the previous consultant because I listened to their issues." A clear demonstration perhaps that sometimes fixing people's problems is not always what people want. Sometimes they just want to be understood, valued and listened to."
Business Systems Consultant

"Back in the workplace I've found most benefit from listening to people more and appreciating that even the most aggressive employee has feelings. I mentioned during the programme, that we have a guy here whom I believed was devoid of all emotion. Our relationship has improved no end since my return and he now calls in to my office to inform me of day to day issues. I don't take responsibility for solving them though.

I have to say that I returned to work exuding confidence and self worth."
Communications Consultant

"I thought the course was absolutely fantastic. Bill was a brilliant facilitator cum participant and really brought the concepts to life. The group dynamic probably made the course- we all got on very well and the trust levels were very deep. This certainly aided the learning as we were all prepared to put a lot of ourselves into the course, not in an American group hug type of way, just really natural."
HR Consultant

"I genuinely listen to others more, without forming immediate solutions and jumping in with ideas. I value what others say and appreciate the differences in people and their ways of looking at or doing things.

I am better at enabling my team members to arrive at their own solutions by allowing them to talk about situations more thoroughly."
Learning and Development Consultant

"I was a bit apprehensive as I did not know what the course was about or what I was letting myself in for. When we got started that all changed, I have learned a lot from this course. The most important thing for me, was how much I actually learned about myself. It has taught me to be more open and honest with myself. I also have a much stronger bond with the people in my group and feel that I have people I can talk to"
IT Consultant who attended with a group of colleagues

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